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Terms and Conditions
Thank you for choosing to book here at Launceston Villa Bed & Breakfast. We look forward to welcoming you. When you make this booking you are entering into an agreement with us. Please read our terms and conditions of booking below.
Price
The price includes accommodation and breakfast.
Reservation, Payment and Cancellation
A booking is not confirmed or room reserved until a deposit has been received. On booking we will ask for a deposit of the first nights stay. The balance of stay is payable on arrival. We accept cash, or debit / credit cards. We apply a surcharge of 2.5% to the appropriate tariff for accepting credit or commercial cards, there is no surcharge for debit
cards.
If you need to cancel please contact us immediately, a booking is not transferable. In the event if you have to cancel,
the deposit is non refundable. In the event of cancellation within 1 day of arrival or "no show" the full amount of the
stay is due payable, for this purpose we reserve the right to set-off the amount payable for such cancellation against the
client's credit or debit card without prior notice or approval of the client, where applicable. If after arrival, the
client has to leave before the end of the stay for any reason, the full balance of the stay is liable and no refund can be
given. For these reasons we strongly advise our clients to take out appropriate cancellation travel insurance.
Non - availability
We would only cancel your booking if your accommodation was unavailable for reasons beyond our control. We would attempt to offer you alternative accommodation, however if this was not possible, or unacceptable to you, then we would refund all monies paid by you. Our liability would not extend beyond this refund.
Pets
Sorry we do not accept pets.
Acceptance of Children
We accept children from 15 years of age who are responsible enough to stay in a room by themselves.
Smoking
We employ a strict no smoking policy throughout for health and cleanliness.
Arrival
Your room is available from 4pm on day of arrival. Should you arrive before this time please park in one of the spaces provided in our car park and feel free to wander into town. Please confirm approx arrival time, when making a booking, or at least 1 week prior to arrival, this is essential please.
Late arrival procedure
Please ensure you contact us no later than 6pm to let us know if you will be arriving late. Failure to notify us may result in the room being re-let or the full cost of the room being charged to you.
Departure
We ask our guests to vacate their rooms on the day of departure by 10am to permit us to prepare the rooms for the next guests.
Damages and Breakages
We endeavor to provide a very high standard of furnishings and cleanliness in all our rooms and ask for your respect and consideration of our efforts towards your comfort.
Please take care with our accommodation. You are responsible and liable for any breakages or damages which you cause to the
accommodation or its contents. Please report any accidents, as soon as they occur, we do not normally charge for minor
breakages or damages. By booking with us you accept we may charge your debit / credit card the costs for repair or making
good if the damage or breakage is significant, or if additional cleaning is required to furnishings/bedding etc, in
addition we may make an extra charge, if you did not report this at the time. We operate a no smoking policy within the
building and gardens, any breach of this condition will result in a £50.00 surcharge for additional cleaning costs.
Behaviour
The proprietors reserve the right to judge acceptable levels of behaviour of clients, where these are deemed to be unacceptable and the client does not take reasonable steps to correct their behaviour, we may terminate the booking immediately without being liable for any refund or compensation.
Liability
We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.
Privacy Policy
Any data collected during the course of this booking will be stored on our computer.
The information contained in this website is for general information purposes only. The information is provided by Launceston Villa and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website you are able to link to other websites which are not under the control of Launceston Villa. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, Launceston Villa takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Copyright
The content of each page of this website is the property of Launceston Villa. No part of our website may be reproduced, displayed or republished in any form without prior consent, except that permission is granted to a user to print or photocopy individual pages from our website, provided that this is for personal use only.
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